Frequently Asked Questions
Everything you need to know about your dream dress and shopping with us.
How long does shipping take for formal dresses?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gown for a specific event date.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain clearance items or made-to-order gowns may be final sale.
How do I ensure I choose the correct size?
Each designer has a unique fit. We highly recommend checking the specific size chart located on each product page and taking your bust, waist, and hip measurements before ordering.
Do you offer international shipping?
Yes, we ship our collections worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are generally unable to make changes or cancellations, but please contact our support team as soon as possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Afterpay and Klarna to make your shopping experience more convenient.